When in doubt, we’re here to help you figure it out.
Got questions about your EPIC MFG product? Fear not, intrepid soul, because you've stumbled upon the magical land of answers!
Before you invent a new swear word or phrase, take a look below. We've meticulously crammed everything you could ever need into one glorious treasure trove: the latest Installation Guides (because we know you don’t actually read instructions until something goes horribly wrong) and our hilariously popular installation videos. We even included some Frequently Asked Questions — now with 100% less sass, but only if you read them quietly.
Product Support Inquiries
Got a question, concern or just want to tell us how awesome your Jeep looks with EPIC gear? Hit us up at info@epic-4wd.com! Our email inbox is always open - like a Jeep with no doors.
Your wait time? Practically zero. We aim to respond within one business day because waiting is for traffic jams, not adventurers.
Product Installation Guides
#10.0001 - Kraken Tire Inflation System for Jeep Wrangler & Gladiator (JL/JT)
Installation Guide: 10.0001 Kraken Install Guide
Install Video: https://www.youtube.com/watch?v=cytNC_y08xo
#10.0004 - Kraken Pressure Control Upgrade Kit]
Installation Guide: 10.0004 Kraken Pressure Control Install Guide
Install Video: https://www.youtube.com/watch?v=cytNC_y08xo
#10.0013 - Kraken Deep Dive Slim Air Chuck Upgrade Kit
Installation Guide: 10.0013 Deep Dive Slim Chuck Install Guide
#10.0006 - CROW Molle Overhead Rack for Jeep Wrangler & Gladiator (JL/JT)
Installation Guide: 10.0006 CROW Overhead Rack Install Guide
Install Video: https://www.youtube.com/watch?v=0ngDgW5QA2I
EPIC MFG Product Warranty: 1-Year Limited Warranty
Thank you for choosing EPIC MFG products — where we make parts so damn good, even your significant other will be impressed. By purchasing our gear, you're not just supporting a small company; you’re keeping the Ginger fully stocked with unlimited tacos, caffeine, and a never-ending supply of questionable memes.
Now, let’s talk about the fine print. We stand behind our products with a one (1) year limited warranty that covers any defects in manufacturing or materials — because we’d never let something faulty roll off the line. If something goes wrong during normal use (like air dropping your Jeep out of the back of a Hercules AC130 to the desert below), we’ve got you covered. Just don’t forget this warranty is for the original purchaser only, starting from the date you made your epic purchase.
However, if you decide to get creative with your Jeep (we’re looking at you, DIY projects), our warranty doesn’t cover damage caused by “experimental” use, accidents, unauthorized mods, or general wear and tear. Keep it Epic, but maybe save the “mad scientist” moments for someone else’s ride.
Oh, and just a heads-up—if we fix or replace your product, the original warranty doesn’t get a reboot. Sorry, but we’re not adding extra time for you to find new and creative ways to break it. That said, we still want to hear your feedback — because even if your gear has a few bumps and bruises, we’re always looking to make it better.
EPIC MFG Product Warranty Exception: Everywhere outside Canada and the USA
For folks living in Australia, Asia, Europe, South Africa or anywhere outside Canada/USA, EPIC will provide warrantable product replacements at no cost, however, the end user will be responsible for the costs associated with cross-continent shipping, which can get pricey.
Third-Party Product Warranty
For third-party goods included within our product bundles, such as items from ARB or Baja Designs, please refer to the item’s original manufacturer for further information on the warranty coverage, warranty claims, and expert product support.
Yes, we do! Please contact us via email (info@EPIC-4WD.com) to obtain a custom quotation.
Yes, please reach out to our team to make the appropriate arrangements.
Yes! Please contact us via email (info@EPIC-4WD.com) to obtain a custom quotation.
If you have created an account on our website, please check the status of your order in your account Order History Page. Otherwise, you can also view the real-time status of your order via the “View your order” link included in your Order Confirmation email.
Thank you for your service! We do not currently offer a Military Veteran, First Responder, or Law Enforcement discount.